Training Course Terms & Conditions

A few details you need to be aware of in order to complete the registration process.

Your main contact at FWW for all matters relating to FWW Training Courses is:

HELEN BROTHERTON info@finewineworks.com

NEW Prices (applicable from 1st January 2019) 

  

New for 2019: as part of the GUEST Program for Interior Yacht Crew, FWW are launching our new Special Price Packages (these Industry rates apply for PYA Members and Yacht Crew - ASK FOR DETAILS)

  

WSET® Level 1 - POA - ask about our Special Yachting Packages

(Non - Yacht students are also very welcome - please ask for prices)

Payment is due no later than 14 days prior to the course.

No prior experience or qualification required.

One day courses are a minimum of 7 hours.

WSET® Level 2 - POA - ask about our Special Yachting Packages

(Non - Yacht students are also very welcome - please ask for prices)

Once payment has been received, a study pack will be sent out to you. Payment is due no later than 21 days prior to the course. Additional postage charges will apply unless we can hand deliver your Study Pack (South of France & Mallorca)

No prior experience or qualification required. A minimum of 12 hours pre-study is recommended

Three day courses are a minimum of 21 - hours.

 

 

 

Payment

All Training Courses are managed and overseen by FWW Ltd (UK), therefore prices are quoted in GBP Inc. VAT where required.

• We can accept payment by Credit / Debit Card (except AMEX), cheque or bank transfer (please ask if you require our bank details).

• Postage of WSET® Level Two study packs & certificates outside of France / Mallorca will be charged at cost.

Cancellation Policy

• Bookings are only confirmed once the candidate has received confirmation of registration with FWW and paid for the course.

• Once the candidate has registered with FWW and paid for the course, if for any reason they should be unable to attend, we cannot offer a refund but will re-book the candidate onto a future course.

• If the course has already started, no transfer of course dates is possible.

• FWW reserve the right to cancel or postpone a course should there be insufficient numbers. Where this is the case, candidates will be offered space on another course or a full refund of fees paid, less the cost of the study pack + postage.

Exam

• The course and examination are all in English.

• If you have any special learning issues or other special needs, please discuss them with us beforehand so we can take any appropriate actions with the WSET® 

• Students are required to bring a piece of Photo ID (Passport, Driving Licence etc.) to register. Failure to do so will result in the student not being permitted to take the Exam.

Results & Certificates.

• The results for Wine Courses are issued by WSET® to the APP (FWW) within the following timescales from the date the papers are received at WSET® in London:

 Level 1: 1 to 2 weeks

Level 2: 1 to 2 weeks

• FWW will advise students of their grades as soon as the results are issued and will issue the certificates once they have been received. 

• For yacht crew, results of ALL courses are registered with the GUEST Certificate Platform for access and reference by the Global Maritime Industry.

• FWW® have a full Enquiries, Appeals and Complaints procedure in place plus a Full Quality Management System & Operating Policies– please ask for details.

Underage Drinking

Candidates must be over the legal minimum age for retail purchasing of alcohol in the country the exam is taking place.

• Students who choose not to consume alcohol for religious beliefs or health requirements are put at no disadvantage in WSET® Level 1 or Level 2

If you have any other questions, comments or queries concerning our courses, please do not hesitate to contact us.